The trips of slips. Time delays in laboratory and X-ray data for outpatients in a teaching hospital
H. G. Dove, R. Gifford and K. C. Schneider
The laboratory and x-ray studies performed on 148 outpatients were
monitored to see how long it took for the results to be obtained, reviewed,
and inserted into the medical record. An average of 27.0 days was required
for all of these tasks. This mundane, unwieldly problem clearly deserves
more attention, especially in outpatient clinics at teaching hospitals.