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  Vol. 283 No. 15, April 19, 2000 TABLE OF CONTENTS
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Clinical Performance Measurement—A Hard Sell

Stephen F. Jencks, MD

JAMA. 2000;283:2015-2016.

Since this article does not have an abstract, we have provided the first 150 words of the full text and any section headings.

Publication of comparative performance data does not automatically produce improved clinical performance. The effectiveness of the marketplace to promote improved care, if only accurate quality measurement can be made available, is an article of faith among some students of health policy because market forces are an attractive alternative to increased government regulation. The reality is more complex.

For years, there was serious debate as to whether quality of care was measurable at all. Today, there is substantial consensus that quality can be measured in some important areas of health care. For the last decade, purchasers and business coalitions have pressed for collection and publication of data on outcomes and critical processes of care so the marketplace can promote quality. The health care community has been buffeted by demands for more data on practitioner, provider institution, and health plan performance and beset by the burdens of data . . . [Full Text of this Article]


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