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Consumer-Driven Health Care
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To the Editor: In their Commentary, Drs Berenson and Cassel1 argued against the use of high-deductible health plans and tax-advantaged health savings accounts. They contended that such policies "plac[e] increased reliance on commercial ethics while eroding professional ethics as the guiding force for patient-physician interactions." A physician's fiduciary duty to the patient is of paramount importance, but increased competition for health care services does not inevitably dismantle professionalism. To the contrary, a perfected health care marketplace would reduce unethical behavior.
We reject the authors' argument that a health care system driven by competition leads to unverifiable assertions about cost and quality and to the delivery of care "grounded in the philosophy of caveat emptor." We believe that inappropriate self-referral and the overuse of generously reimbursed procedures are primarily caused by informational asymmetries and a poorly designed compensation system, not commercialism per se. Improvement in patients' incentive and capacity to shop . . . [Full Text of this Article]
Regina E. Herzlinger, DBA
rherzlinger@hbs.edu Harvard Business School Boston, Massachusetts
Benjamin P. Falit, JD
Yale University School of Medicine New Haven, Connecticut
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