You are seeing this message because your Web browser does not support basic Web standards. Find out more about why this message is appearing and what you can do to make your experience on this site better.


ABOUT JAMA
Advanced Search

Welcome   | My Account | E-mail Alerts | Access Rights | Sign In


  Vol. 280 No. 22, December 9, 1998 TABLE OF CONTENTS
  JAMA
  •  Online Features
  Commentary
 This Article
 •PDF
 •Send to a friend
 • Save in My Folder
 •Save to citation manager
 •Permissions
 Citing Articles
 •Citation map
 •Citing articles on HighWire
 •Citing articles on Web of Science (9)
 •Contact me when this article is cited
 Related Content
 •Similar articles in JAMA
 Topic Collections
 •Medical Practice
 •Conflict of Interest
 •Medical Ethics
 •Alert me on articles by topic
 Social Bookmarking
  Add to CiteULike Add to Connotea Add to Del.icio.us Add to Digg Add to Reddit Add to Technorati Add to Twitter What's this?

Should Physicians Accept Gifts From Patients?

Laurie J. Lyckholm, MD

JAMA. 1998;280:1944-1946.

Considering that nearly every physician has received a gift from a patient, it is surprising that there are no established conventions or guidelines about this custom. The topic of gifts from patients to physicians is not addressed in professional oaths or in statements by the American Medical Association,1 the American College of Physicians,2 or Beauchamp and Childress' Principles of Biomedical Ethics.3

In a survey of 378 British physicians from various specialties, 20% said they had received gifts from patients during the previous 3 months. The average monetary value of the gift was estimated to be less than $15; the most common gift was alcohol, followed by chocolate and cash.4 How is the patient-physician relationship affected by this practice of gift giving? Do gifts to physicians from patients create conflicts of interest and breaches of justice? Should physicians accept gifts at all?

Many ethical questions arise from what seems at first glance to be a simply gracious and innocent activity. Consider the following actual and hypothetical scenarios:

Case 1

An infectious diseases specialist who cares for many patients with AIDS had a patient to whom he became quite close. As the patient entered the final stages of his disease, the physician spent hours discussing advance directives and pain control with the patient and his family. On the night the patient died, the physician was surprised to learn that the patient had left him $5000 in his will. The patient had stipulated that the money be contributed specifically to the physician.


Case 2

A prominent oncologist in a large university medical center cares for a wealthy elderly patient with multiple myeloma. The patient has endowed a large sum of money to the university hospital. When the patient has a medical problem, caring for that patient takes priority over anything else the physician is doing.


Case 3

A family practitioner who has cared for hundreds of patients and their children and grandchildren is proud of her shelves full of paintings, photographs, crafts, and cards given to her by her patients over the years.


Motivations for Gift Giving

What motivates a patient to give a physician a gift? Gratitude? Affection? Desperation? A desire to be noticed? To receive preferential treatment? In many instances, there is no readily apparent secondary gain. Some people simply never go anywhere empty-handed, and for them, a gift is an innocent gesture of goodwill. Other patients give their physicians gifts in the same way they would give gifts to others who have performed a service for them—the mail carrier, the person who delivers the newspaper, the neighbor who watched their house and fed their fish while they were away. These types of gifts often are given at a point of service or on a holiday. Gift giving is motivated by gratitude or custom, and the gift is given without expectation of reciprocity beyond a simple thank you.

Other motivations may exist, however, that are neither simple nor innocent. According to social scientist Cheal, some societies view gifts as a "process of exchange through which individuals rationally pursue their self interests."5 In 1954, anthropologist Mauss published his classic treatise The Gift, in which he spoke of "the atmosphere of the gift, where obligation and liberty intermingle."6 In this view, a gift bearing the burden of indebtedness may be accepted reluctantly. In his essay on gifts, Emerson wrote, "The law of benefits is a difficult channel, which requires careful sailing, or rude boats. It is not the office of a man to receive gifts. How dare you give them? We wish to be self-sustained."7

Gifts from patients have been seen as "tips . . . prompted by three motivations: for personal service, to be remembered, and to be tolerated."8 Patients and their families may feel that if they give gifts, they may receive more attention and have a better chance at a good outcome. Consider the advice of one cancer survivor: "I think it's important to charm your doctors—charm them differently than others charm them so they see you as their special patient. If you can entertain them, they will want to help you."9

A gift may be an attempt to equalize the power structure in the patient-physician relationship.8 A patient may feel subordinate because of the physician's knowledge and authority to order medications, tests, and referrals and may try to overcome this feeling by creating a sense of obligation. Rarely, a gift may be used to seduce a physician10 or be used as "a conscious or unconscious bribe designed to keep aggression, negative feelings, or unpleasant subjects out of the physician-patient relationship."11

A patient may want to demonstrate affection or appreciation by giving his or her physician a gift, especially after having together weathered a particularly difficult situation. One of my colleagues was recently given a silver paperweight in the shape of an eagle's head. On the accompanying card, his patient wrote:

The paperweight is to symbolize the strength of character that you must bring to this. . . . It must be terribly hard to deal with such awful issues every day. It's just a way of saying thank you for all the extra effort you have put into my care—checking with other doctors, checking all the latest research findings, getting me through this.

In a recent essay, a practicing internist remembers the gifts her orthopedist father received from his patients and wonders why she does not receive such gifts from hers. She reasons that since the leveling of the power differential between physician and patient has made the professional boundaries more indistinct, gift giving may further blur those boundaries, creating an awkward situation for the patient, the physician, or both.12

How do physicians decide whether it is ethical or appropriate to accept patients' gifts? Should physicians guess at the motivation? Should clinicians consider the cost, the character of the gift, or the giver? As in any ethical calculus, risks and benefits to the patient should be considered, and justice-related issues explored. Also to be considered are the size and nature of the gift, such as large donations to the physician's institution.


Best Interest of the Patient?

The best interest of the patient is a fundamental parameter by which to measure whether an action is ethically acceptable. It is easily conceivable that a physician often acts in the patient's best interest when he or she chooses to accept a gift, especially considering the alternative—rejection. Acceptance of the gift can be acceptance of the giver. It is acknowledgment of the person's autonomy and worth as a fellow human being and affirmation of the genial nature of the patient-physician relationship. Declining a gift actually may cause more damage than any potential harm done by accepting it. If a physician rejects a gift, it may be interpreted by the patient as a lack of regard for the patient's wishes, and may hurt the patient's feelings, irrevocably fracturing the patient-physician relationship. Should my colleague have rejected the silver paperweight that conveyed so much meaning to him from his patient? I think not.


Potential Ethical Problems With Accepting Gifts

A physician may reciprocate a patient's gift with inordinate medical attention, or a patient might expect such treatment in exchange for a gift. Other patients may perceive their treatment by the same physician as inferior to that given to the gift-bearer and may feel that they, too, need to give the physician gifts to receive more attention or even adequate care.

It is inescapable that physicians will give disproportionate attention to some of their patients, perhaps because those patients are charming, demanding, exceptionally young or old, or have endured a particularly difficult plight, among other reasons. But medical attention in exchange for gifts is not ethical. It reduces the delivery of medical care to a service that can be bought rather than one that is given justly, according to a patient's need rather than his or her ability to "buy" extra services. This is not consistent with the professional ethic of medicine.

A formal study of the impact of managed care on the practice of gift giving could provide some understanding of the effects of gifts on the patient-physician relationship. Davidoff has noted: "the spread of managed care is progressively destroying medicine's network of gift relationships."13 The idea of medical care as commodity, impersonal and businesslike, runs counter to the type of patient-physician relationship that is conducive to gift exchange as a form of affection and appreciation. But might the constraints of managed care encourage some patients to give gifts to gain advantage in the form of longer visits, easier referrals, and more personal care?

Hospitals, medical schools, and other health care institutions traditionally have been the beneficiaries of patients' gifts. When a patient has donated considerable amounts of money to an institution, he or she should receive a formal, sincere, and possibly public acknowledgment of gratitude from both the physician and the institution. However (as in the second scenario), the physician should not feel pressured or obligated to give the patient special attention in the form of inordinate amounts of time, priority scheduling of surgery and examinations, and medical care provided by physicians other than the regularly scheduled attending physicians and house staff.

The danger inherent in this type of activity not only is the real or perceived compromise of just treatment of other patients but also is that such preferential treatment may actually interfere with care of the patient. Critical information may be missed for fear of asking personal questions, such as those regarding sexual activity or substance abuse, or by foregoing performance of uncomfortable procedures or physical examination of intimate parts of the patient's body. If the usual house staff team does not care for the patient, standard procedures and orders may be overlooked, and the patient's care could be compromised. Physicians must help such patients understand that it is in their best interest to be treated in a similar manner as other patients.


Cost and Nature of the Gift

Sometimes, it is difficult to deem which gifts are too personal or too extravagant, or otherwise inappropriate. Although there are no specific guidelines, some limits exist that most people would recognize, such as when a gift is extremely intimate (a nightgown), too extravagant (an all-expenses-paid vacation), or a gift obviously beyond a patient's means.

Money in particular appears to be so much more of a direct payment or "tip" than a gift that has some personal meaning. Whether given directly or through a will (such as in the first scenario), the physician should never accept money for personal use. Monetary gifts should be designated for a specific use such as an endowment, charity, or foundation.

Cases of professional misconduct and unethical behavior have been reported in which physicians apparently have taken advantage of their patients' generosity and vulnerability. One such case involved an elderly patient with cancer whose surgeon became a benefactor of her property shortly before he was to perform an operation on her from which she was not expected to survive. Two years later he "allegedly proposed changes that would help him acquire her estate." She complained to the College of Physicians and Surgeons of Ontario, who found the surgeon guilty of professional misconduct.11

A question may arise about the appropriateness of accepting gifts from patients who give them regularly. However, this practice is a good example of having to look at each situation individually, attending to both ethical principles and to common sense. Several of the patients in my practice bring gifts of baked goods each time they visit. Rejection of such gifts would be embarrassing and hurtful to them. However, if monetary gifts or other more expensive gifts are given regularly, they may be interpreted as payment for care and should not be accepted or expected by the physician. For the physician, a simple expression of "Thank you but I can't accept that" is probably all that is necessary unless the patient persists.

Should there be a limit to the value of the gift a physician may accept from a patient? Gabbard and Nadelson14 suggest that a large or expensive gift is a "serious boundary transgression." The best course of action is to acknowledge any such gift formally and direct it to a charity or foundation. The actual monetary value of a gift is relative. It may be entirely legitimate to accept a $1 million chair from a wealthy philanthropist, but acceptance of a $100 check from a patient of few means may be questionable. In such a case, a physician may still want to accept the gift, in the interest of the patient's autonomy, but with a tactful reminder that gifts are not expected or necessary for the patient to receive appropriate care. This communication may prevent the patient from giving more gifts that he or she may not be able to afford.


Accepting or Declining Gifts

In many instances, the decision whether to accept a gift is easy and requires little ethical analysis, such as in the third scenario, in which acceptance of small tokens of gratitude and remembrance complement and sustain the patient-physician relationship. Other decisions must be considered more rigorously from the standpoint of risks and benefits, such as in the first scenario, in which a physician was given a substantial sum of money in a patient's will. In that case, rejection of the gift would be hurtful to the patient's family, especially considering the patient's specific wishes. Acceptance of such a gift could potentially change the way the physician treated future patients, especially those from whom he stood to benefit financially and also could change the patients' perceptions of what was necessary to obtain appropriate treatment from that physician. In this case, the real threat to the best interest of the patient's family trumps the potential risk of conflict of interest. However, any remaining doubts about the influence of the gift on the physician's treatment of others could be tempered by the physician's insistence on contributing the money to a charity of his or her choice, perhaps one that the physician feels would have been meaningful to the patient.

In the case of large gifts, such as in the first and second scenarios, formal guidelines and protocols must be created to protect the physician, the gift-giving patient, and other patients from conflicts of interest, inappropriate care, and real or perceived infringements of justice. The physician should provide the gift-giving patient with medical care in the same manner as other patients, and the institution should not pressure the individual physician to do otherwise.

If a physician has a difficult time accepting gifts without feeling significant indebtedness and need to reciprocate, it may be best for him or her to make a formal policy of never accepting gifts so that a particular patient does not feel singled out or rejected. In the case of a clearly inappropriate gift, or one with which the physician is for any reason uncomfortable, the physician not only should say "No, thank you, I appreciate your generosity," but also, "I don't feel comfortable taking this." The physician may want to consider the patient's motivation for giving the gift. Is the patient feeling desperate, neglected, or becoming too close to the physician? The inappropriate gift may be a wake-up call that something is amiss with the patient or the patient-physician relationship.

In conclusion, patients give gifts to their physicians for many reasons. Whether large or small, most gifts are simply gracious tokens of affection and gratitude. Physicians must be sensitive to the patient's motivations for giving the gift. If it seems more than simply a gift, a physician should act accordingly. The acceptance of a gift must never interfere with the care of the patient, and if the physician judges that it may, he or she should sensitively and tactfully redirect the gift. A few guidelines may be considered, such as never accepting personal cash gifts or obviously extravagant or intimate gifts and never letting a gift dictate or influence treatment. In the ancient words of Seneca, "The spirit in which a thing is given determines that in which the debt is acknowledged; it's the face-value of the gift that's weighed."


AUTHOR INFORMATION

Michael T. Wong, MD, provided the first vignette, which was the stimulus for this article; Michael B. Edmond, MD, MPH, helped edit the manuscript.

Reprints: Laurie J. Lyckholm, MD, Assistant Professor, Department of Internal Medicine, Division of Hematology/Oncology, Virginia Commonwealth University, Box 980230, Richmond, VA 23298-0230 (e-mail: llyckhol{at}hsc.vcu.edu).

From the Department of Internal Medicine, Division of Hematology/Oncology, Virginia Commonwealth University, Richmond.


REFERENCES

1. American Medical Association Council on Ethical and Judicial Affairs. Code of Medical Ethics. Chicago, Ill: American Medical Association; 1997.
2. American College of Physicians. Ethics Manual Fourth Edition [position paper]. Ann Intern Med. 1998;128: 576-594.
3. Beauchamp TL, Childress JF. Principles of Biomedical Ethics. 4th ed. New York, NY: Oxford University Press; 1994.
4. Levene M, Sireling L. Gift giving to hospital doctors—in the mouth of the gift horse. BMJ. 1980;281:1685. FREE FULL TEXT
5. Cheal D. The Gift Economy. London, England: Routledge; 1988:9.
6. Mauss M. The Gift. New York, NY: WW Norton & Co Inc; 1990:65.
7. Emerson RW. Essays: First and Second Series. New York, NY: Vintage Books; 1990:306.
8. Drew J, Stoeckle JD, Billings A. Tips, status and sacrifice: gift giving in the doctor-patient relationship. Soc Sci Med. 1983;17:399-404. FULL TEXT | WEB OF SCIENCE | PUBMED
9. Goss B. Cancer Combat: Cancer Survivors Share Their Guerrilla Tactics to Help You Win the Fight of Your Life. New York, NY: Bantam; 1998:105.
10. Hainer BL. Recognition and management of the overly affectionate patient. J Fam Pract. 1982;14:47-49. WEB OF SCIENCE | PUBMED
11. Cohen L. Patients bearing gifts can pose problems. CMAJ. 1987;136:408-409. PUBMED
12. Koven SJ. The ungifted physician. JAMA. 1998;279:1607. FREE FULL TEXT
13. Davidoff F. Medicine and commerce 2: the gift. Ann Intern Med. 1998;128:572-575. FREE FULL TEXT
14. Gabbard GO, Nadelson C. Professional boundaries in the patient-physician relationship. JAMA. 1995;273:1445-1449. FREE FULL TEXT


Add to CiteULike CiteULike   Add to Connotea Connotea   Add to Del.icio.us Del.icio.us   Add to Digg Digg   Add to Reddit Reddit   Add to Technorati Technorati   Add to Twitter Twitter     What's this?

THIS ARTICLE HAS BEEN CITED BY OTHER ARTICLES

Medical professionalism in the age of online social networking
Guseh et al.
J. Med. Ethics 2009;35:584-586.
ABSTRACT | FULL TEXT  

Patients bearing gifts: are there strings attached?
Spence
BMJ 2005;331:1527-1529.
FULL TEXT  

Ethics Manual: Fifth Edition
Snyder et al.
ANN INTERN MED 2005;142:560-582.
ABSTRACT | FULL TEXT  

Gifts from Patients
Capozzi and Rhodes
JBJS 2004;86:2339-2340.
FULL TEXT  





HOME | CURRENT ISSUE | PAST ISSUES | TOPIC COLLECTIONS | CME | SUBMIT | SUBSCRIBE | HELP
CONDITIONS OF USE | PRIVACY POLICY | CONTACT US | SITE MAP
 
© 1998 American Medical Association. All Rights Reserved.