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Patients' Satisfaction With HMO Visits-Reply
Haya R. Rubin, MD, PhD
The Johns Hopkins University Baltimore, Md
Barbara Gandek, MS;
Mark Kosinski, MA;
Colleen A. McHorney, PhD;
John E. Ware, Jr, PhD
New England Medical Center Hospital Boston, Mass
William H. Rogers, PhD
RAND Santa Monica, Calif
JAMA. 1994;271(18):1401.
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| Since this article does not have an abstract, we have provided the first 150 words of the full text PDF and any section headings. |
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In Reply.
—We could not agree more with Dr Younes' comments. We should be setting a standard for excellence of 100% and doing everything that we can to find the most cost-effective ways to reach it. All sectors of the health care industry have much room for improvement.
. . . [Full Text PDF of this Article]
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