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  Vol. 271 No. 18, May 11, 1994 TABLE OF CONTENTS
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Patients' Satisfaction With HMO Visits-Reply

Haya R. Rubin, MD, PhD
The Johns Hopkins University Baltimore, Md

Barbara Gandek, MS; Mark Kosinski, MA; Colleen A. McHorney, PhD; John E. Ware, Jr, PhD
New England Medical Center Hospital Boston, Mass

William H. Rogers, PhD
RAND Santa Monica, Calif

JAMA. 1994;271(18):1401.

Since this article does not have an abstract, we have provided the first 150 words of the full text PDF and any section headings.

In Reply.

—We could not agree more with Dr Younes' comments. We should be setting a standard for excellence of 100% and doing everything that we can to find the most cost-effective ways to reach it. All sectors of the health care industry have much room for improvement. . . . [Full Text PDF of this Article]



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