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Policy Perspectives
JAMA. 1997;278(19):1622-1625. doi: 10.1001/jama.1997.03550190090053

The Future of Quality Measurement and Management in a Transforming Health Care System

  1. David Blumenthal, MD, MPP
  1. From the Health Policy Research and Development Unit, Massachusetts General Hospital and Partners HealthCare System, and the Departments of Medicine and Health Care Policy, Harvard Medical School, Boston, Mass.

Since this article does not have an abstract, we have provided the first 150 words of the full text.

Excerpt

A MIDDLE-AGED MAN came to see me recently complaining of stomach pain and low-grade fever. He was tender in his left lower quadrant. I thought he had diverticulitis.

As he was dressing, he said, almost to himself, "I forgot to do the test where you push on a part of the stomach where it doesn't hurt and see if that makes it hurt where you are having pain." He was referring to the physical examination for rebound tenderness, which he had.

"How did you know about rebound tenderness?" I asked.

"I found out about it on the Web," he said. "I looked up 'abdominal pain' and then 'left lower quadrant pain.' I decided I might have diverticulitis. Then I went to some medical school's Web site and they had a section for the physical exam."

I told him I wanted him to see a surgeon, and the choice would be

Footnotes

  • Reprints: David Blumenthal, MD, MPP, Health Policy Research and Development Unit, Ninth Floor, 50 Staniford St, Boston, MA 02114 (e-mail: dblum@sol.mgh. harvard.edu).

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