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JAMA. 1999;282(13):1296. doi: 10.1001/jama.282.13.1296

A Practical Guide to Communication Skills in Clinical Practice

  1. Steve Allen, Jr, Reviewer, MD
  1. State University of New York
    Health Science Center at Syracuse

Since this article does not have an abstract, we have provided the first 150 words of the full text.

by Robert Buckman, Barbara Korsch, and Walter Baile, 4 CD-ROMs, requirements: Macintosh/PowerMac: System 7 or later, 16MB RAM, thousands of colors, 2× speed, 20 MB free disk space; Windows: Pentium, 100Mhz processor or higher with Windows 3.1, 95, NT or higher, 16 MB RAM, thousands of colors, Soundblaster comp sound card, 4× speed, 20 MB free disk space; documentation: 16 pp user's guide; $175, Medical Audio Visual Communications, 1998 (1-800-757-4868; http://www.mavc.com; dwc@mavc.com).

Many of us involved in skills training for health care professionals have long searched for the Communication Skills Holy Grail—an audiovisual supplement to hands-on training that promises to

  1. offer a sound rationale for the importance of communication skills in health care encounters;

  2. have a clear overall approach to learning these skills;

  3. be visually interesting;

  4. hold the attention of a diverse group of adult learners, each starting the process with sometimes wide variation in learning styles, innate …

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